Support

Help with News Unfiltered & Brain.

Read the news, follow the market report, and manage your market reminders from iPhone or iPad.

Sign in and available features

Use the Brain account supplied by your account administrator. The app does not create an unrestricted account from the sign-in screen. Your account role and connected server determine which screens are available. A restricted review account has News Unfiltered and Market Report only.

Open the app’s gear icon to check its server address. The hosted Brain service is brainai.software. Mac-only local models, files, and automation require a compatible reachable Mac backend; they do not run inside the iPhone app.

Read News Unfiltered

Choose News Unfiltered, then tap the cover or “Open the paper.” Expand a story to read it and use its source links to open the original reporting. The hosted reader uses the available published edition; check the edition date. Preparing a new personal edition requires a server with the local writing tools configured.

Set up market notifications

1. Open Market Report and choose My levels & alerts.
2. Select the instruments and alert types you want, then enable monitoring.
3. Use the iPhone notification control to allow notifications and connect the device. You can also open the app’s gear icon and choose Enable iPhone notifications.
4. For scheduled releases, select reminders 15 minutes, 1 hour, 4 hours, 1 day, or 1 week before an available release.
5. For prices, choose the 20-, 15-, 10-, and 5-point approach bands and crossing alerts. Add or edit your own price levels in the same panel.

Registration, server configuration, quote freshness, and calendar coverage appear in the alert panel. Notifications require an internet connection, current source data, an active server monitor, Apple delivery, and permission on your device.

If an alert does not arrive

• Check that monitoring and the relevant instrument and alert category are enabled.
• In iOS Settings, confirm notifications are allowed and check Focus, Scheduled Summary, and preview settings.
• Check that the app shows a connected device and a ready delivery service. Reconnect notifications after changing accounts or servers if prompted.
• Check data freshness and calendar coverage. The service suppresses stale-price alerts and cannot schedule reminders for releases that do not have a verified time.
• Price alerts use one-minute candle observations polled periodically. A brief move between observations can be missed. Reaching a band repeatedly does not produce an alert on every poll; alerts rearm after price moves away.

Market notifications report observations and scheduled events. They do not place trades or guarantee that a trading opportunity will be captured. Market data and delivery can be delayed.

Daily opening screen

The first ordinary opening of a day goes to Market Report. Later openings follow the home screen available to your account. Restricted review accounts remain within Market Report and News Unfiltered. An explicit report or notification link opens its requested destination.

Privacy and account requests

Read the privacy notice for information about accounts, content, notifications, optional AI processing, and retention. Contact support to request account access, correction, or deletion. Removing the app from your phone does not delete data retained by the connected server.